Frequent Questions

Payment info

At this time we accept payments from debit/credit cards only. Make your way to our booking form where you can use our convenient online calender to choose your booking date and time!

Your payment is made through a secure 256 bit protocol. For increased security, we also have a fully validated SSL security. Booking online at Cardinal Maids is safe and secure.

Your card will be charged once the cleaning is completed.

Do I need to be home?

If you can’t be home while we clean, don’t sweat it! On our booking page, you can let us know where you left the key in the comment box. We’ll tidy up the place while you’re out and about.

Do I need supplies?

No! We’ll bring all supplies and equipment to make your house shine. If you  have a specific product you’d like us to use, just leave it out and we’ll be more than happy to.

How many maids will come?

We typically send 2 maids per cleaning. Our cleaners work wonderfully efficient in teams! For very small jobs there may be 1 maid, and for extra large jobs 3 maids may show up.

Recurring services

We offer discounts of up to 15% for our recurring customers! Just select the appropriate frequency and the displayed discount will be automatically applied every cleaning.

We know how important building a relationship with a team is as well, so upon your request, we will send the same team to your home every time.

You don’t have to reschedule every month either, we’ll be there like clockwork on the day and time you select. An email reminder will be sent to you before every cleaning so you’ll know to expect us.

Deep cleaning?

For homes that are heavily soiled and/or haven’t been cleaned in over four weeks, we recommend a deep clean to ensure your home gets the attention it deserves. We also reserve the right to provide a new pricing on your home cleaning if your home is extremely dirty and/or large.

How long will a cleaning take?

We typically estimate 1 hour per bedroom with a team of 2 maids, but we do not specify a length of cleaning. We clean until we are finished for a standard home and within reason. For special cases like hoarders, or extremely large homes, we may adjust the estimate for fairness.


We use flat rates to help make pricing as straight forward and transparent as possible. The amount of bedrooms in your home gives us a good idea of how large in general your home is. Don’t fret, we clean the whole house, not just your bedrooms!

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About Cardinal Maids

Cardinal Maids was founded by Cleveland locals in 2014. Our goal is to provide Cleveland with a modern cleaning service. We promise flat and transparent pricing, convenient online booking, outstanding customer service and of course a clean home!
Cardinal Maids
Cleveland Ohio

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